The Pervade Software platform is an incredibly extensible solution which is capable of performing many varied types of monitoring and compliance tracking. It is critical therefore, that the highest levels of Support and expertise are on hand at all times to ensure that users obtain the maximum possible value from our software solutions.
To achieve this, we have dedicated support staff in the areas of implementation, user education, system support, ongoing health checking and ad-hoc development that allow members of our team to use their knowledge of the product and specialist skill sets to ensure it the platform working as elegantly as possible and doing everything needed by our customers.
These services fall under the following 3 categories:-
- Implement & Maintain - Services to help install and configure the software initially and support the products on an ongoing basis.
- Education - Regular courses that can be run onsite or at the Pervade offices, to train your staff on how to administer the software and how to use the software to analyze technical and compliance data.
- Development - Pervade query types, report formats and other loadable modules are developed based on customer demand and custom development engagements are available to expedite the delivery of custom modules.
For further information on any services please click on the appropriate link in the banner at the top of this page.